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Grace Mbugua

front office administrator and receptionist
Ksh50,000/month

About me

Dedicated and results-driven Front Office and Communications professional with experience in front office management, crafting and executing strategic communication initiatives for diverse organizations, and executing vital administrative assistance for diverse organizations. Proven track record of enhancing professional organizational image, fostering positive stakeholder relationships, and driving business objectives through effective front-office management strategies. Adept at leveraging strong interpersonal, customer relations, analytical, time management, organization, and effective written and verbal communication skills to deliver impactful messages across various stakeholders. Excels in mail delivery, workplace security, and events coordination. I am seeking to contribute my expertise to the firm where I can work and help drive its administration efforts to new heights.

Education

Loreto Convent Mombasa
Primary School Education 1/1/2004 - 30/11/2012 Attended primary school at the mentioned school and received my Kenya Certificate of Primary Education.
Loreto Convent-Matunda
High-School Education 1/2/2013 - 23/12/2016 Attended the mentioned school and completed, and received my Kenya Certificate of Secondary Education
Jomo Kenyatta University of Agriculture and Technology
College Education 1/2/2017 - 20/12/2021 Completed my College education and received a certificate as a second upper honors graduate.

Work Experience

Communication Intern and topped up as Secretary
Directorate of University Community and Development Outreach (UCDO) in JKUAT, Juja. 1/8/2021 - 1/12/2021 I provided vital administrative assistance, including copy, fax, and note-taking services, contributing to smooth office operations, engaged in skillful organization and coordination of travel plans, and optimizing efficiency for team members. The experience set me up for further opportunities in the communications and administration areas.
Receptionist
Leinmach House 1/1/2022 - 31/12/2022 Honed my skills in an administrative capacity through coordination of communication between stakeholders, coordination of office activities, and efficient call management.
Office Administrator
Ollreggy Investment Limited 1/1/2023 - Present Continuously improving my skills in office administration, coordinating communication between departments, and stakeholders, and efficient data entry and management.

Skills

Communication Skills Customer Support
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