ICT Assistant at CPF Consulting

CPF Consulting is the Training and consultancy arm of the CPF Group. Harnessing experience spanning over 90 years and partnership with renowned Consultants and trainers, CPF Consulting brings practical solutions to the myriad challenges facing organizations and individuals.

Ref: ASSL/IA/24

Job purpose:

The purpose of this role is to support systems administrator in ensuring efficient ICT infrastructure that includes: adequate hardware, uninterrupted network, and software support with core responsibilities on help desk and server room management.

Key duties and responsibilities:

• keeping computer systems running smoothly and ensure users get the maximum support.
• Ensure the users get optimal benefit from ICT infrastructure.
• Ensure frequent maintenance of ICT infrastructure that includes computers and its accessories.
• Provide support in the installation and configuration of computer hardware, operating systems and applications
• Support in monitoring computer systems, networks and troubleshoot any issues that may arise.
• Prepare periodical reports on ICT infrastructure to aid in decision making by the management.
• Support in the roll-out of new ICT applications and systems within the Sacco.
• Assist in setting up new users' accounts and profiles and deal with password issues in case of any
• Assist in carrying out testing and evaluation of new technology and determine loopholes that may cost the Sacco
• Report any faults or malpractices to the Systems Administrator for further action.
• Liaise with all departments to performing backups and recovery of all data
• Perform any other duties as may be assigned from time to time

Knowledge, experience and qualifications required
Academic & Professional Qualifications/Memberships to professional bodies:

• Diploma in Computer Science, Diploma in Business Information Technology or Diploma in Information Technology or equivalent

Experience Required:

• At least 1-year relevant experience in financial service industry
• Experience in the Sacco Sector will be an added advantage

Role Competencies
Technical Competencies:

• Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments
• Solid experience in the administration and performance tuning of application stacks
• Experience with monitoring systems
• Experience with automation software
• Solid networking knowledge

Behavioral Competencies:

• Customer Focus
• Cultivate Innovation
• Proactive
• Collaborates and team player
• Person

Qualified candidates are invited to apply by submitting their application letter and resume on or before 2 nd September 2024 at 5.00 pm E.A.T. Applications including Curriculum vitae, contact email and daytime telephone contacts, current position and remuneration, names and addresses of three referees should be emailed