Senior Business Development Executive at Smart Sales

Roles and responsibilities

• Take responsibility and build a sales pipeline that can meet the contact center revenue targets.
• Manage their own end to end sales process up to deal closure
• Negotiate sales, package discounts, and long-term contracts with clients.
• Conduct research to identify new business opportunities and potential clients.
• Actively track progress toward goals and document it on the required  tools.
• Become fluent in the products and solutions.
• Gain familiarity with the contact center industry, and stay updated on trends and innovative  products for our clients.
• Manage customer relationships and participate in closing strategic opportunities.
• Contribute to social media activities by contributing to articles, blogs, and posts highlighting company achievements and staff.
• Support the implementation of project timelines, schedules, and impact measurement solutions.

Qualifications and experience 

• 4+ years of experience in B2B Sales.
• Bachelor’s degree in Business, Marketing, or a related field (preferred).
• Experience working in a competitive, diverse fast-paced environment.
• Track record of exceeding revenue targets.
• Good understanding of sales processes
• Strong negotiation and interpersonal skills, with the ability to communicate effectively at all  levels and in all environments.
• Proficiency in MS Office and CRM software.
• Ability to conduct market research and analyze data.
• Detail-oriented with strong organizational skills.
• Ability to work collaboratively with internal and external stakeholders
• Demonstrate capabilities to engage c-suites.