Clinical Officer at Angama

Angama Mara’s owner-managed approach to taking care of guests has been developed, tried and tested over many years. Here, days are crafted around what guests want to do. We understand that guests are seeking a quiet place, one where they can reconnect with the world again.

Role Description

• Deliver exceptional healthcare services that align with Angama’s company philosophies of Respect, Courage, Honesty, Ubuntu and Joy
• Conduct thorough medical assessments, diagnoses, and treatments for all staff, guests, and community members
• Maintain a clean and organized clinic, ensuring all medical equipment and supplies are in good working condition
• Foster cooperation across the hospitality and medical teams
• Communicate effectively with all departments to ensure a seamless guest and staff experience
• Engage with staff, guests and community members daily, ensuring their comfort, safety, and healthcare
• Uphold high standards of medical care, as well as operational and administrative excellence at all times
• Drive high standards through consistent training and health education
• Design moments of care that leave Angama Mara’s guests and staff feeling secure and well-taken care of
• Lead healthcare initiatives on property, and share important healthcare

Key Qualities of the Successful Candidate:

• Demonstrated proficiency in clinical medicine, with a deep understanding of patient care and treatment
• A strong commitment to caring for guests, staff and community members by exceeding their expectations and ensuring their well-being
• A meticulous approach to maintaining operational standards and delivering high-quality medical care
• A readiness to adapt to changing circumstances and embrace a culture of continuous improvement
• Strong verbal and written communication skills to engage with all patients, understand their needs, and convey information clearly
• A willingness to work collaboratively with other team members and across departments to ensure a seamless experience for all, showcasing a team-oriented approach

Key Qualifications:

• Proven experience as a Clinical Officer, preferably in a high-touch hospitality or remote setting
• Diploma or Degree in Clinical Medicine from a recognized institution
• Certification and registration with the Clinical Officers Council of Kenya
• Strong organizational and time-management abilities
• A proven track record of delivering excellent patient care and customer service