Cashier and Billing Officer

We are seeking an experienced Cashier and Billing Officer to join our team in Mombasa. The ideal candidate will play a critical role in managing financial transactions and billing processes efficiently and accurately. With a keen eye for detail and strong numerical skills, you will ensure that all financial dealings are handled with the highest level of professionalism and integrity.

Key Responsibilities

1. Cashiering Duties:

   • Handle cash, credit card, and electronic transactions accurately and efficiently.
   • Issue receipts and refunds as necessary while maintaining proper documentation.
   • Balance cash registers at the end of each shift and resolve discrepancies promptly.

2. Billing Responsibilities:

   • Prepare, verify, and process invoices for patients and clients, ensuring accuracy and completeness.
   • Collaborate with medical and administrative teams to address billing inquiries and discrepancies.
   • Maintain up-to-date records of transactions and billing information in the system.

3. Financial Reporting:

   • Generate daily, weekly, and monthly financial reports for management.
   • Assist in audits and reconciliations by providing relevant financial data.

4. Customer Interaction:

   • Address customer inquiries regarding bills, payments, and financial policies with professionalism and courtesy.
   • Resolve billing issues promptly and escalate unresolved matters to the appropriate department.

5. Compliance and Accuracy:

   • Ensure all transactions comply with organizational policies and regulatory requirements.
   • Maintain confidentiality and security of financial and patient information.

Qualifications and Skills

• Education and Experience:

  • Minimum of 5 years of experience in cashiering and billing, preferably in a healthcare setting.

• Skills:

  • Strong numerical and analytical skills with attention to detail.
  • Proficiency in using billing software and financial systems.
  • Excellent organizational and time management skills.
  • Strong verbal and written communication skills.

• Other Requirements:

  • Ability to handle financial transactions accurately and maintain records meticulously.
  • High level of integrity and professionalism.