Human Resource Officer

Mwananchi Credit is seeking a proactive and detail-oriented Human Resource Officer to oversee key HR functions, including recruitment, onboarding, employee relations, performance management, and compliance. The ideal candidate will be committed to fostering a supportive work environment that aligns with the company’s values and strategic goals.

Key Responsibilities:

1. Recruitment and Onboarding

   • Coordinate the recruitment process, including posting job advertisements, screening candidates, and conducting interviews.
   • Facilitate a seamless onboarding process for new employees, ensuring they integrate effectively into the company.

2. Employee Relations

   • Act as a point of contact for employee queries, fostering a positive and supportive work environment.
   • Address and resolve employee concerns while maintaining confidentiality and promoting workplace harmony.

3. Performance Management and Training

   • Manage the performance appraisal process, ensuring timely reviews and actionable feedback.
   • Develop and coordinate training programs to enhance employee skills and productivity.

4. HR Records and Systems

   • Maintain accurate and up-to-date employee records, including contracts, performance reviews, and disciplinary actions.
   • Manage HR systems to ensure efficient operations and reporting.

5. Compliance and Policies

   • Ensure adherence to labor laws, industry regulations, and company policies.
   • Update and communicate HR policies as needed to align with legal and organizational changes.

Qualifications and Skills:

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field.
• Minimum of 2-3 years of experience in an HR role, preferably in a fast-paced environment.
• Strong knowledge of labor laws and HR best practices.
• Excellent interpersonal and communication skills.
• Proficiency in HR management systems and Microsoft Office Suite.
• Ability to handle confidential information with integrity and professionalism.
• Strong organizational and multitasking skills, with attention to detail.