Employee Relations Supervisor

The Employee Relations Supervisor is responsible for managing and resolving employee relations issues to ensure a harmonious work environment. This role requires a proactive and detail-oriented individual to handle disciplinary matters, contract management, and other HR-related responsibilities while ensuring compliance with Kenyan labor laws.

Key Duties and Responsibilities

1. Employee Relations Management

   • Address and manage employee relations issues promptly and effectively.
   • Resolve grievances and conflicts in alignment with organizational policies and labor laws.

2. Disciplinary Processes

   • Spearhead disciplinary hearings and ensure fair and transparent procedures.
   • Draft and issue show-cause notices, warning letters, suspension, separation, termination, and dismissal letters.

3. Contract Management

   • Oversee the drafting, issuance, and renewal of employment contracts for staff.
   • Ensure proper record-keeping of contracts and timely renewals.

4. Documentation and Record Keeping

   • File disciplinary letters in staff files and maintain accurate, up-to-date records.
   • Ensure compliance with organizational policies and legal requirements in record management.

5. Additional HR Duties

   • Assist the Head of Department with other HR-related tasks and responsibilities as needed.

Education and Qualifications

• Bachelor’s degree in Human Resource Management or a related field.
• Minimum of 3 years of experience in a supervisory role within a busy HR setup.
• Proven experience handling disciplinary matters, grievances, and conflict resolution.
• Good understanding of Kenyan labor laws.

Key Competencies and Skills

• Fluency in both written and spoken English.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Strong analytical and decision-making skills.
• Excellent communication and interpersonal skills.
• High level of integrity and professionalism.
• Team-oriented mindset and ability to work collaboratively.
• Accuracy, attention to detail, and results-oriented approach.
• Self-motivated, capable of working with minimal supervision.
• Efficient and reliable, with the ability to provide timely feedback.