Human Resource Manager

Dusit International, founded in 1948 by Honorary Chairperson Thanpuying Chanut Piyaoui, is a leader in hotel management and education. With a unique international portfolio of distinctive hotels and resorts, Dusit International combines Thai culture and tradition with exceptional hospitality. Our goal is to provide personalized experiences and exceed guest expectations while fostering a rewarding work environment for our employees.

Position Summary:

The Human Resource Manager will oversee and manage the HR functions for a 4/5-star hotel under the Dusit International brand. This individual will be responsible for ensuring a people-centered approach in all HR operations, aligning with the company’s mission and Thai-inspired values. The HR Manager will play a critical role in employee relations, talent management, compliance, and fostering a supportive work environment.

Key Responsibilities:

1. HR Strategy and Planning

   • Develop and implement HR strategies aligned with the hotel's goals and Dusit International's global standards.
   • Forecast and manage workforce planning needs, ensuring optimal staffing levels across departments.

2. Employee Relations

   • Cultivate a positive workplace culture, resolving conflicts and fostering open communication.
   • Ensure compliance with labor laws, employment regulations, and company policies.

3. Talent Acquisition and Retention

   • Lead recruitment efforts, ensuring timely hiring of qualified talent for all roles.
   • Develop and implement retention strategies to reduce employee turnover.
   • Oversee onboarding processes to integrate new employees effectively.

4. Performance Management

   • Manage performance appraisal systems to ensure fair evaluations and career development opportunities.
   • Develop and monitor KPIs for employees, aligning with organizational objectives.

5. Compensation and Benefits

   • Design and implement competitive compensation and benefits packages.
   • Manage payroll and ensure accuracy and timely processing.

6. Training and Development

   • Identify training needs and develop programs to enhance employee skills and competencies.
   • Promote professional growth opportunities through workshops, mentorship, and coaching.

7. HR Administration and Systems

   • Maintain accurate employee records and manage HR systems efficiently.
   • Ensure compliance with internal audit requirements and external reporting standards.

8. Compliance and Legal Matters

   • Ensure adherence to local labor laws, health, and safety regulations.
   • Act as the primary liaison with legal counsel for HR-related matters.

9. Leadership and Collaboration

   • Partner with department heads to address HR needs and align HR strategies with business objectives.
   • Lead the HR team in delivering excellence and fostering a culture of hospitality.

Requirements and Skills:

• Certified Human Resources Professional (CHRP) and/or a Bachelor’s degree in Human Resources Management.
• Member of the Institute of Human Resource Management (IHRM) in good standing.
• Proven managerial experience with a minimum of 5 years in a 4/5-star hotel.
• Strong expertise in Employee Relations, Performance Management, Talent Acquisition & Retention, Compensation & Benefits, Employment Law, and Compliance.
• Excellence in Administration, Payroll, and HR Systems.
• Great interpersonal skills with outstanding analytical, problem-solving, and communication abilities.
• A people-oriented approach with the ability to inspire trust and foster collaboration.

What We Offer:

• Competitive compensation and benefits package.
• A supportive and dynamic work environment.
• Opportunities for career growth and professional development within the Dusit International portfolio.