Gedion Mbithi
About me
A results-driven professional with a strong foundation in sales, customer
service, and financial management. Proven ability to efficiently handle
customer inquiries, process payments, and manage accounts while
maintaining attention to detail. Skilled in maintaining records and ensuring the
smooth operation of front office tasks. Quick to adapt and committed to
delivering excellent service while contributing to team success.
Education
Economics and Finance
Bachelor's degree
September 2, 2020
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September 19, 2024
Have pursued Bachelor's degree in Economics and Finance at the university of Embu
Computer studies
Certificate
February 14, 2020
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July 16, 2020
Pursued a certificate of computer studies
Work Experience
Sales Associate
Platinum credit
May 3, 2022
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October 19, 2023
Marketed the company’s financial products, generating new leads and driving sales. Managed and maintained members’ personal accounts, ensuring accurate and up-to-date records. Handled front office operations, providing exceptional customer care and addressing inquiries. Administered the document management system, ensuring proper filing and retrieval of important documents. Conducted loan appraisals, processed loan applications, and managed the loan collection process. Performed bookkeeping tasks, including journal postings, receipts, petty cash vouchers, and cheque postings.
Cashier and stock control
Yanah pharmaceuticals
May 1, 2024
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July 3, 2024
Processed payments accurately and efficiently, ensuring smooth transactions for customers. Issued receipts and maintained accurate sales records. Balanced cash registers at the start and end of each shift to ensure correct cash flow. Provided excellent customer service by addressing inquiries and resolving issues. Managed stock levels, ensuring product availability and shelf organization. Maintained store cleanliness and a well-organized shopping environment. Conducted regular inventory audits, ensuring accurate stock levels and alignment with records.
Sales Executive
Airtel Africa
August 5, 2024
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Present
Identifying and pursuing new business opportunities to expand market presence and generate sales leads. Building and maintaining strong, long-term relationships with clients to ensure high satisfaction and retention. Developing and implementing effective sales strategies to meet and exceed targets while promoting company products. Conducting market research to analyze industry trends, competitor activities, and customer needs for strategic growth. Collaborating with internal teams, maintaining accurate sales records, and providing reports to monitor performance and ensure goal alignment