Sales Representative

Our Client  in the Telecommunication industry is  looking for an energetic and results-driven Sales Representative to join our team. Your primary responsibility will be to promote and sell high-speed internet services to businesses within Nairobi’s Central Business District (CBD), through direct engagement and door-to-door visits to offices located in buildings that are already fiber-ready. You will also identify new commercial buildings for potential fiber connectivity opportunities.

Key Responsibilities

• Conduct door-to-door visits to offices in fiber-ready buildings to pitch and sell internet packages.
• Promote and sell the company’s internet solutions including broadband and dedicated fiber connections.
• Identify and document commercial buildings not yet connected, engaging landlords or property managers for future fiber rollout.
• Build and maintain a customer pipeline by actively prospecting, following up on leads, and closing sales.
• Provide tailored product presentations, proposals, and quotations based on client needs.
• Offer after-sales support and maintain strong client relationships to encourage retention and referrals.
• Gather market intelligence, including competitor activity and customer feedback.
• Submit weekly sales reports and updates on new building identification activities.

Qualifications and Experience

• Diploma or Degree in Sales, Marketing, Business Administration, IT, or a related field.
• At least 2 years of experience in field sales, preferably in telecom, ICT, or related sectors.
• Strong understanding of internet services (broadband, fiber, dedicated internet) is an advantage.
• Excellent communication, negotiation, and interpersonal skills.
• Self-driven  , able to work independently to meet targets, resilient go getter mindset with the ability to find new ways to attract and convert customers 
• Familiarity with Nairobi CBD and commercial real estate landscape is highly desirable.

Key Performance Indicators (KPIs)

• Number of new customer subscriptions per month.
• Number of buildings visited and leads generated.
• Conversion rate of sales pitches to closed deals.
• Client satisfaction and account retention.