Barman

The Boma Hotel is looking for a skilled and personable Barman to join our team and provide guests with an exceptional bar experience. The Barman will be responsible for preparing and serving a wide variety of beverages, offering personalized service, and maintaining a clean and welcoming bar area. The ideal candidate will have extensive knowledge of drink recipes, be attentive to guest needs, and ensure a memorable experience for every patron.

Key Responsibilities:

1. Beverage Preparation and Service:

   • Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and guest preferences.
   • Ensure consistent quality and presentation of all drinks served.
   • Take guest orders promptly and courteously, offering suggestions and upselling beverages when appropriate.

2. Guest Interaction and Service:

   • Greet and interact with guests in a friendly, professional manner, creating a welcoming atmosphere.
   • Address guest inquiries and handle special requests or complaints in a polite and efficient manner.
   • Maintain awareness of guest needs and anticipate their requests, providing excellent customer service at all times.

3. Bar Maintenance and Hygiene:

   • Keep the bar area, glassware, and equipment clean and organized at all times.
   • Follow health and safety regulations, including proper handling and storage of ingredients.
   • Ensure that all beverages are prepared and served in compliance with the hotel’s quality and hygiene standards.

4. Inventory Management:

   • Monitor bar inventory levels and restock supplies as needed.
   • Assist with inventory control by recording drink sales and managing stock to minimize waste.
   • Inform management of any low stock items or required purchases to avoid shortages.

5. Cash Handling and Reporting:

   • Accurately process guest bills and handle cash or credit transactions, following hotel policies.
   • Ensure all transactions are recorded correctly and report any discrepancies to the supervisor.
   • Balance the cash register and submit reports as required at the end of each shift.

6. Promotions and Specials:

   • Be knowledgeable about and promote any special offers, signature drinks, or themed events happening in the bar.
   • Assist in creating new cocktails or seasonal drink menus to enhance guest satisfaction.

7. Team Collaboration:

   • Work effectively with other bar and restaurant staff to ensure smooth service during peak times.
   • Participate in staff meetings and training sessions to continuously improve service standards and product knowledge.

Qualifications and Requirements:

• Certificate or diploma in Hospitality, Bartending, or a related field preferred.
• Proven experience as a barman or bartender in a reputable hotel or bar setting.
• Excellent knowledge of mixology, drink recipes, and cocktail presentation.
• Strong customer service and interpersonal skills, with a warm and engaging personality.
• Ability to work in a fast-paced environment, stand for extended periods, and handle multiple tasks.
• Familiarity with POS systems and basic cash handling skills.

How to Apply:

Send your CV to careers@theboma.co.ke and a copy to jobs@bestlinks.co.ke with the subject line: Barman.