Description
The holder of this position will be responsible for handling cash and credit card transactions accurately and efficiently. Maintain a clean and organized work environment. Assist customers with any questions or concerns they may have and addressing their further assistance/recommendation where required.
Key Skills & Qualifications:
- Education: At least a Diploma in Accounting or Certification in CPA Part 2.
- Experience: Must have 3 yrs of experience in a busy environment (bank,sacco,supermarket etc)
- Strong organizational and prioritization skills.
- Strong analytical and results-oriented mindset.
- Excellent written, verbal, and interpersonal communication skills.
- Proficiency in Microsoft Word, Excel, PowerPoint, and POS systems.
- Ability to handle confidential information with sound judgment.
- Good customer service skills.
- Ability to work independently and manage multiple tasks efficiently.
Key Competencies
- Ability to provide high levels of customer service and reduce waiting times.
- Compliance with internal cash control procedures to eliminate financial risks.
- Ability to detect and prevent fraudulent transactions.
- Effective handling of daily bank deposits and transaction recording.
- Ensuring accurate entry of customer payments and proper ERP system matching.
- Ability to maintain and balance financial records daily, weekly, and monthly.
- Problem-solving skills to resolve customer issues effectively.
- Ability to verify dispatched goods against delivery notes.
- Strong teamwork and collaboration skills.
- Proactive approach to people management and task execution
Skills
Job role insights
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Date posted
February 24, 2025
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Closing date
February 24, 2025
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Hiring location
Nairobi
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Offered salary
Negotiable Price
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Career level
Middle Level
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Qualification
Diploma
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Experience
1 - 2 Years
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138 days left to apply