Accounts Assistant (Cashier)

Responsibilities

• Cashiering & Reconciliation: Manage cash and M-Pesa transactions, maintain accurate records, and perform daily cash and bank reconciliations to ensure consistency with physical balances.
• Invoicing & Financial Processing: Enter and process customer sales orders in NetSuite ERP, generate accurate invoices, debit and credit notes, and coordinate with teams to ensure timely fulfillment and compliance with documentation standards.
• Financial Documentation & Reporting: Prepare monthly branch financial and operational reports; maintain organized and up-to-date records in both digital and physical formats.
• Administrative & Reception Support: Provide front-desk support, handle calls, visitors, mail and office supplies, and assist with filing, housekeeping and general administrative tasks.
• Stakeholder Support & Service Excellence: Offer prompt professional support to internal teams, customers, vendors and principals. Collaborate across departments to resolve queries and improve service delivery.
• Compliance & Process Adherence: Follow all SOPs, financial and governance policies and quality standards. Support audits, compliance training and continuous improvement initiatives.
• Team Support & Positive Work Culture: Contribute to a cohesive work environment, support colleagues, and maintain a proactive, solutions-oriented attitude.

Qualifications

• CPA Part II and/or Diploma in Finance, Accounting, or a related field.
• At least 2 years of relevant experience in a similar financial and administration function preferably within a busy commercial or healthcare environment.
• Proficiency in basic accounting, cashiering, invoicing, and in the use of ERP systems (NetSuite experience will be an advantage).
• Competency in Microsoft Excel, general bookkeeping tools and M-Pesa reconciliation processes.
• High level of accuracy, integrity and confidentiality in handling financial data.
• Strong interpersonal and communication skills to support cross-functional collaboration.
• Excellent organizational skills, keen attention to detail, and ability to manage multiple tasks simultaneously.