Assistant Cashier

KAM Pharmacy Wholesale is a leading distributor of surgical disposables, medical diagnostics, disinfectants, and other healthcare-related products. We pride ourselves on professionalism, integrity, and exceptional service delivery.

Job Summary:

The Assistant Cashier will be responsible for processing customer payments efficiently and accurately while delivering a high standard of customer service. The role also includes providing information to customers, ensuring a pleasant shopping experience, and supporting front-office operations.

Key Responsibilities:

• Receive and process all forms of customer payments including cash, debit/credit cards, mobile money (e.g., M-Pesa), and other acceptable modes.
• Verify and reconcile daily transactions and ensure accurate cash handling and proper balancing of tills.
• Maintain proper records of all transactions and submit daily sales reports to the Finance Department.
• Warmly welcome and attend to walk-in customers, maintaining a professional and friendly demeanor.
• Provide product information and support customer queries related to prices, availability, and promotions.
• Ensure the cashiering area is neat, organized, and stocked with necessary supplies at all times.
• Report any discrepancies or suspicious transactions immediately to the supervisor.
• Support general administrative and front-desk duties as needed.

Qualifications and Experience:

• KCSE Certificate; a diploma or certificate in Accounting, Business Administration, or a related field is an added advantage.
• At least 1–2 years of experience in a cashier or customer service role, preferably in a retail, pharmacy, or wholesale environment.
• Proficiency in using POS systems and basic computer applications (Excel, Word).
• Familiarity with mobile payment platforms and digital transactions.

Key Competencies:

• Excellent communication skills, both written and spoken.
• High level of accuracy and attention to detail in handling financial transactions.
• Strong customer service skills with a welcoming and courteous attitude.
• Integrity, reliability, and a strong sense of responsibility.
• Ability to work well under pressure and in a fast-paced environment.
• Team player with good interpersonal skills.