Network Administrator IT

The Network Administrator will be responsible for ensuring that the network infrastructure, including hardware, software, and communication systems, is secure, reliable, and efficient.

Duties and responsibilities

• Utilize industry best practices, techniques, and standards while at the same time adhering to the Company’s Policies, Processes, and Procedures with respect to Network systems support and IT Service Management.
• Performing Network maintenance, migration, and upgrading hardware and software. Management of both core and branch networks.
• To manage group network security-related projects, and ensure incidents, problems and, escalations are dealt with according to a defined set of policies, processes, procedures and SLA’s.
• Work with vendors to research emerging technologies, diagnose, and resolve network problems.
• Utilize tools to monitor the network to ensure optimum performance and troubleshoot issues.
• Maintain internet links, and work with other units in the ICT department and staff in the integration, maintenance, and problem resolution of network services.
• Maintain documentation relating to network setups and configuration, and work with Procurement Services in the preparation and evaluation of bid specifications for network hardware and software.
• Ensuring alignment of the Network Projects towards the company strategy such as greater reach, industry competitiveness, and overall profitability.
• Setting up LAN and WAN networks, as well as Voice Over IP, VPNs, and other network links that facilitate integrations across various platforms with the Madison Group’s core systems: Including analytics platforms, financial systems, and communication systems (SMS and Email).
• Infrastructure optimization – Conduct regular assessments to identify and address network bottlenecks or inefficiencies. Recommend and implement improvements to enhance network performance and scalability.
• Perform any other administrative tasks that may be assigned by the Head of Information Technology and management that relate to the assigned systems.

Key Competencies Required

• Highly analytical problem solving with the ability to apply original and innovative thinking.
• A high level of oral and communication skills in order to communicate effectively with Executives, Senior Managers, Colleagues and other Stakeholders
• Team player with excellent interpersonal skills

Requisite Qualifications

• A Bachelor’s degree in Computer Science, Information Technology or a related discipline.
• Certification in Cisco Certified Networking Associate (CCNA) is mandatory while CCNP is preferred.
• Minimum 4 years’ experience in IT with, 2 years in a network support role within large highly digitized organization managing mission-critical systems.
• Experience with new network technologies e.g SDWAN is an added advantage.
• Exceptional ability to troubleshoot, provide network support and resolve errors.
• Proficiency in network monitoring tools (e.g., SolarWinds, Nagios, Wireshark).
• Familiarity with cloud networking and hybrid environments (e.g., AWS, Azure).
• Good understanding of the financial services industry and how IT contributes to the success of financial institutions.
• ITIL Service Level Management certification is an added advantage.

How To Apply

Qualified candidates are requested to forward their applications including comprehensive C.Vs to the Group Human Resources Manager