Perishables (Per) Exports Manager

To lead and manage the perishable exports operations by ensuring seamless logistics, compliance with customs and regulatory standards, and efficient supply chain processes. The role focuses on driving operational excellence, building strong relationships with stakeholders, and fostering a high-performing team to achieve organizational objectives and deliver exceptional service to clients.

Your tasks and responsibilities:
Operations Management

• Develop and implement strategies to grow the perishable exports department.
• Oversee PER export processes, including logistics, customs clearance, and documentation.
• Monitor daily operations and ensure adherence to SLAs and compliance standards.
• Implement systems and processes to enhance operational efficiency.
• Negotiate contracts with carriers and vendors to secure optimal rates and performance.
• Develop and maintain SOPs for improved internal processes and service delivery.
• Maintain relationships with Customs, brokers, and other regulatory bodies.
• Resolve customs-related issues and advise on regulatory updates.
• Ensure compliance with statutory requirements and reporting standards.
• Build and maintain professional relationships with vendors, suppliers, and customers.
• Collaborate with internal teams to meet customer needs and improve satisfaction.
• Conduct regular reviews with service providers to address performance and drive improvements.
• Lead, mentor, and develop the PER exports team.
• Foster a collaborative and high-performance work environment.
• Manage team schedules and ensure alignment with organizational goals.

Your profile:

• Bachelor’s degree in Supply Chain, Finance, Economics, Commerce, or a related field.
• At least 10 years of experience in operations, logistics, transport, or supply chain management, including 5+ years leading operations teams in freight forwarding.
• Proven expertise in people management, budgeting, and strategic planning.
• In-depth knowledge of customs regulations and cargo handling guidelines.
• Familiarity with Cargo Wise ERP System is a plus.
• Certifications’: Air Cargo & Cargo Wise System Certification, BUP Handling Certificate, AVSEC
• Awareness Certification.
• Strong attention to detail and organizational skills.
• Excellent communication and problem-solving abilities.
• Ability to multitask, prioritize, and work under pressure in a team