Beautician

Beauty therapists provide face and body treatments to help clients look and feel better. You will interact with local and international customers and listen to their concerns and preferences and then recommend on the best beauty products. This role reports to the Operations Manager.

a) Roles and responsibilities 

• The Employee’s typical duties shall include but will not be limited to the following;
• Cross-sell beauty products (e.g. serums, body lotions, deodorants, toners, cleansers, fragrances) of different brands.
• Identify customer needs and recommend cosmetics and skin care products based on their preferences
• Advise customers on how to take care of their skin and also educate them on how to use different products and in what order.
• Keep track of stock levels. Monitor stock levels of beauty products/accessories and place orders to ensure no stock-outs.
• Ensure cleanliness and proper presentation of products on the shelves. Rotate beauty products on the shelves regularly and maintain attractive displays at all times.
• Help clients find products they’re looking for in our store

b) Skills

• Excellent communication and customer service skills Customer service skills to put clients at ease. Sensitivity and understanding towards your clients' needs. The ability to work well with your hands for giving treatments. Excellent verbal communication skills to explain treatments. To be thorough and pay attention to detail Good time management.

• Excellent communication and customer service skills
• Customer service skills to put clients at ease.
• Sensitivity and understanding towards your clients' needs.
• The ability to work well with your hands for giving treatments.
• Excellent verbal communication skills to explain treatments.
• To be thorough and pay attention to detail
• Good time management.