Cosmetics Manager

The Cosmetics Manager is responsible for overseeing the cosmetics department's operations, driving sales, ensuring excellent customer service, managing inventory, and supervising a team of beauty advisors or sales associates. This role requires a passion for beauty products, strong leadership skills, and the ability to create a compelling and engaging shopping experience for customers.

Key Responsibilities

Sales and Customer Experience:

• Develop and execute sales strategies to achieve departmental goals and revenue targets.
• Provide exceptional customer service by addressing customer needs, resolving complaints, and ensuring a premium shopping experience.
• Stay informed about industry trends, new products, and customer preferences to recommend the best products and services.

Team Leadership:

• Recruit, train, and mentor a team of beauty advisors or sales associates.
• Conduct regular performance evaluations and provide feedback to team members.
• Foster a positive, collaborative, and performance-driven work environment.

Inventory Management:

• Monitor inventory levels to ensure the availability of top-selling and trending products.
• Coordinate with vendors and suppliers to order stock and manage deliveries.
• Minimize shrinkage and ensure compliance with inventory control policies.

Visual Merchandising:

• Implement attractive and on-brand visual displays to promote new launches and sales campaigns.
• Ensure product placement aligns with company standards and enhances the customer journey.

Administrative Duties:

• Prepare sales reports, analyze trends, and suggest actionable improvements to senior management.
• Develop and manage budgets for the cosmetics department.
• Ensure compliance with health, safety, and hygiene regulations.

Qualifications and Skills:

• Experience:
  • 3+ years of retail management experience, preferably in cosmetics or beauty.
  • Proven track record of achieving sales targets and leading teams.
• Skills:
  • Strong interpersonal and communication skills.
  • Excellent organizational and multitasking abilities.
  • Proficient in Microsoft Office Suite and Point-of-Sale (POS) systems.
  • Knowledge of beauty products, industry trends, and customer preferences.