Pharmacy Technician

To ensure the safe, accurate, and timely dispensing, storage, and management of medicines, while supporting rational drug use and patient safety in a mental health care environment.   

KEY RESPONSIBILITIES:

• Accurately dispense prescribed medications in accordance with prescriptions, hospital policies, and legal requirements
• Review prescriptions for completeness, accuracy, and appropriateness and clarify queries
• Provide medication counseling to patients and caregivers on proper use, side effects, and adherence
• Manage storage, handling, and security of medicines, including controlled and psychotropic substances
• Maintain accurate pharmacy records, registers, and electronic dispensing systems
• Monitor stock levels, expiry dates, batch numbers, and initiate timely re-ordering
• Receive, verify, and document pharmaceutical supplies from approved vendors
• Participate in pharmaco-vigilance activities, including reporting of adverse drug reactions
• Support clinicians in medication monitoring, dose adjustments, and therapeutic outcomes
• Ensure compliance with pharmacy laws, regulations, and hospital S.O.Ps
• Maintain cleanliness, orderliness, and infection prevention standards within the pharmacy
• Participate in audits, inspections, and quality improvement initiatives
• Collaborate with nurses and clinicians to ensure continuity of medication therapy
• Participate in patient safety programs and multidisciplinary team meetings
• Uphold confidentiality, ethics, and professionalism at all time.
• Any other duty as may be assigned

KEY SKILLS AND COMPETENCIES:

• Knowledge of psychiatric medications and controlled drugs will be an advantage
• Strong organizational, communication, and interpersonal skills
• High level of integrity, accuracy, and attention to detail
• Ability to work independently and as part of a multidisciplinary team

KNOWLEDGE AND EXPERIENCE REQUIRED:

• Diploma in Pharmaceutical Technology
• Registered and licensed by the relevant professional body
• Minimum of 2 years’ experience in a hospital pharmacy setting (mental health experience is an added advantage)