Business Development Officer- Meru

 Responsible for promoting banking products, recruiting and onboarding clients, building referral networks, growing quality loan portfolios, processing loan applications, assessing financial status and collateral, cross-selling products, managing client relationships, following up on loan repayments, and ensuring compliance with AML and KYC requirements. Requires at least two years’ experience in financial services, preferably microfinance. The position is based in Nairobi and requires on-site work.

The Role

• Business Growth: Market and promote banking products, build referral networks recruit clients, cross-sell products, and maintain a quality loan portfolio. Conduct market surveys and drive promotional campaigns.
• Loan Origination & Processing: Analyze financial status, process loan applications, assess collateral, review loan agreements, and submit reports.
• Customer Relationship Management: Address client inquiries, provide financial solutions, resolve complaints, organize client forums, and maintain positive community relationships.
• Delinquency Management: Ensure loan repayment, negotiate payment arrangements with delinquent clients, and clearly communicate loan terms.
• Compliance: Implement AML and KYC policies and ensure adherence to organizational guidelines.

Qualifications and Competencies

• Minimum of 2 years of financial services experience, preferably in a Microfinance Bank.
• A minimum grade of C in KCSE. Advanced Diploma in Accounting, Economics, or a Business-related field from a recognized institution.
• Strong financial statement analysis skills and application of policies for evaluating and managing lending risks.
• Excellent presentation, loan underwriting, and product proposal development skills.
• Exceptional communication and negotiation skills.
• Ability to engage effectively with senior decision-makers and market segments.
• Comprehensive knowledge of personal and SME market products and credit processes.
• Effective community outreach and engagement skills.
• Excellent interpersonal and time management abilities.