Description
We are seeking a passionate, competent, and customer-focused Counter Sales Officer to join our client’s dynamic retail team. This role is ideal for someone who thrives in a fast-paced environment and is dedicated to delivering exceptional service to walk-in customers while supporting key retail operations.
Key Responsibilities
Serve walk-in customers in a professional, courteous, and efficient manner.
Deliver excellent customer service to build loyalty and ensure a positive shopping experience.
Process sales transactions accurately using cash and electronic payment systems.
Support procurement activities, stock control, and inventory organization.
Maintain orderly arrangement and tracking of SKUs (Stock Keeping Units) in the retail environment.
Assist in store merchandising and ensure shelves are well-stocked and presentable.
Qualifications & Requirements
Minimum of 2 years’ experience in retail sales, cashiering, or procurement.
Certificate or Diploma in Business, Retail Management, or a related field is a strong added advantage.
Demonstrated experience in managing large SKU inventories in a retail setting.
Experience in hardware retail is a plus.
Strong interpersonal and communication skills.
Honest, reliable, and able to handle transactions with accuracy and integrity.
Basic computer skills and familiarity with point-of-sale (POS) systems.
Skills
Job role insights
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Date posted
January 12, 2026
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Closing date
January 12, 2026
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Hiring location
Kitengela
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Offered salary
Min: Ksh.24,000/month
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Career level
Middle Level
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Qualification
Diploma
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Experience
2 years
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