Loans Officer

Factorhouse Ltd is a Credit Only Short-Term Loans company offering Quick, Same- Day Loans to Employed People. We are looking for Loans Officers to support our growing customer base. As a Loans Officer, your primary role is to Maintain and grow a healthy Loan portfolio through prudent loan administration and compliance with policies and procedures.

Detailed Responsibilities

1. Reviewing Loan Applications and Processing of Loans for Disbursement. This will include ensuring full documentation and due diligence on every loan before processing for payment.
2. Offer Customer Service Support through continuously engaging the customers and maintaining strong positive relationships with borrowers.
3. Ensure that all loans in your Portfolio are collected at due dates.
4. Preparation and presentation of comprehensive, timely & reliable Daily, Weekly and Monthly Collection and Portfolio Performance Reports.

Qualifications, Experience & Attributes

1. Bachelor’s degree or Diploma in Business related field.
2. At least 4 years’ experience in Microfinance, lending Institutions or SACCOs
3. Proven background in Credit, loans or debt management organizations. 
4. Experience dealing with high volume calling and hitting monthly targets
5. Persuasive with strong communication skills
6. Self –driven and demonstrate ability to work with minimum supervision
7. Strong attention to detail, goal oriented.
8. Outgoing and confident personality who is able to operate at all levels.