Business Development Officer

The Business Development Officer will be responsible for identifying and pursuing new business opportunities for Mastax Consulting Limited, managing relationships with intermediaries, and driving sales growth for Debt Management Services. This role requires a deep understanding of the debt collections market, strong sales and negotiation skills, and the ability to build and maintain long-term client relationships.

Tasks and responsibilities

• Conduct market research to identify new business opportunities and potential clients within the debt management services.
• Analyze industry trends, competitors, and customers’ needs to develop effective sales/marketing strategies.
• Develop and deliver presentations, proposals, and product demonstrations tailored to client needs.
• Collaborate with other Managers to develop and implement strategies to achieve business growth targets.
• Forecast revenue and monitor performance against targets.
• Build and maintain strong relationships with intermediaries to ensure clients satisfaction and retention.
• Act as the primary point of contact for Intermediaries inquiries, issues, and feedback.
• Lead contract negotiations with clients, ensuring favorable terms and conditions for both the company and the client.
• Close sales deals and ensure all necessary documentation is completed accurately and in a timely manner.
• Maintain accurate records of sales activities, client interactions, and contracts.
• Prepare regular reports on sales performance, market conditions, and business development activities.
• Ensure all sales activities comply with relevant laws, regulations, and company policies.
• Identify and mitigate risks associated with client contracts and relationships

Requirements and skills

• Proven working experience as a business development manager sales executive or a relevant role
• Experience in customer support, build rapport and relationship management with clients
• Proficiency in MS Office and CRM software
• Strong communication, presentation, and negotiation skills
• Excellent organizational, planning and time management skills.
• A self-starter with the ability to work independently and as part of a team.
• Willingness to travel as needed to meet with clients.
• Market knowledge in debt collections/credit management is an added advantage
• Proven track record of meeting or exceeding sales targets
• BSc/BA in business administration, sales or relevant field

What we Offer:

1. Kes 35,000 Gross Salary
2. A positive and warm team with transparent information transferring.