Logistics & Admin Coordinator

We are looking for a highly organized and street-smart Logistics & Admin Coordinator to join a fast-growing delivery company based in Nairobi. The ideal candidate will be responsible for overseeing day-to-day rider operations, ensuring timely deliveries, managing logistics schedules, and providing outstanding customer service. You must have excellent knowledge of Nairobi's roads and neighborhoods.

Key Responsibilities

• Coordinate daily rider schedules, assignments, and delivery routes.
• Monitor delivery performance and proactively resolve logistical issues.
• Ensure timely pickups and deliveries to meet customer expectations.
• Maintain records of deliveries, rider attendance, and client feedback.
• Manage communication between clients, riders, and internal teams.
• Support general administrative duties related to logistics operations.
• Track fuel, maintenance, and rider expenses for reporting and budgeting.

Key Requirements

• Proven experience in logistics coordination, dispatch, or administrative operations.
• Strong knowledge of Nairobi’s routes, traffic patterns, and delivery zones.
• Excellent organizational and time-management skills.
• Proactive, reliable, and able to work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to multitask and handle emergencies or delays calmly.
• Basic proficiency in MS Office or logistics software is an added advantage.