Warehouse Manager

• Collaborates closely with the Inventory and Purchase Officer, Accounts Control, Human Resources, and the Administration and logistics Coordinator.
• Coordinates with drivers, riders, outsourced transport providers/freight forwarders and supply chain partners.

• Warehouse Operations: Manage receiving, storing, and dispatching goods, maintaining accurate inventory records, and optimizing space and inventory systems. % of Time -20%
• Process Improvement: Develop strategies to enhance efficiency, reduce costs, and implement automation tools. % of Time -20%
• Dispatch Management: Oversee order dispatch, ensure timely deliveries, and resolve any delivery issues. % of Time -20%
• Safety and Compliance: Ensure safety protocols, regular inspections, and staff training are conducted. % of Time -10%
• Team Management: Recruit, train, and mentor warehouse staff, fostering effective communication and collaboration. % of Time -10%
• Reporting: Prepare and submit activity reports, track inventory movements, and ensure transparency. % of Time -10%
• Quality Control and Compliance: Ensure products are stored and handled according to industry standards, collaborate with quality assurance teams to resolve issues, and address shipment or inventory discrepancies promptly. % of Time -5%
• Performance Analysis: Establish and communicate KPIs, evaluate staff performance with feedback and improvement plans, and reward excellence while addressing skill gaps through targeted training. % of Time -5%

Requirements

• A Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Certification in warehouse management or logistics/ Masters Degree is an added advantage.

• A minimum of 3-5 years of experience in warehouse management
• Proven experience in managing inventory, overseeing order fulfilment, and coordinating with external distributors and dealers.
• Experience in managing a diverse team and implementing process improvements to enhance operational efficiency.

• Skills & Competencies:
• Strong leadership and team management skills, with the ability to motivate and guide warehouse staff.
• Excellent organizational and problem-solving abilities to ensure smooth warehouse operations.
• Proficiency in warehouse management systems (WMS) and inventory software.
  
• Strong understanding of Odoo warehouse software system.
• Excellent communication skills, both written and verbal, with the ability to liaise with internal teams, suppliers, and external distributors.
• High attention to detail, especially in tracking inventory and handling specialized medical products.

• Reduction in inventory losses.
• Improved dispatch efficiency and cost savings.
• Compliance with health and safety standards.