Product Manager

The Product Manager will work on identifying, validating designing and enabling a set of product features across different product areas that impact several business segments to provide solutions to solve customer/user challenges.​

Location:

Nairobi

Key SMART Results for A-Player Success:

1. Customer-Centric Product Development & Strategic Vision: By end of year 1

• Manage a specific product or feature within the portfolio.
• Develop and execute product strategies and roadmaps.
• Influence product direction within the assigned scope.

2. Revenue Growth and Market Expansion: By end of year 1

• Contribute to strategic plans that have a revenue impact or align to the business goal to scale to other markets, balance tactical execution with strategic alignment to drive revenue growth and market expansion.
• Prioritize features, manage resources effectively, and meet project deadlines to maximize market opportunities and revenue potential.
• Address user needs and manage competing stakeholder expectations to optimize product performance and market competitiveness.
• Communicate effectively with diverse teams and stakeholders to ensure alignment on revenue-focused initiatives and market expansion strategies.

3. Cross-Functional Collaboration through fostering collaboration across multiple business functions: By end of year 1

• Influence product direction within their designated area by collaborating with peers, designers, and engineers.
• Advocate for the user and market needs, ensuring that cross-functional teams are aligned with customer-centric product development.
• Represent the product team in discussions with stakeholders, fostering effective communication and collaboration across departments.

4. Learning and Development: By end of year 1

• Demonstrate strong product management skills, continuously learning and adapting to industry best practices.
• Engage in cross-functional collaboration and communication to foster a culture of learning and development within the team.
• Utilize market and user research abilities to stay informed about industry trends and evolving customer preferences.
• Apply problem-solving and decision-making skills to overcome challenges and drive innovation within the product development process.

Level of Management Experience required 

Mandatory -At least 2 years Management Experience

Department stage of development where this role sits

Preparing for Scale

Key Competencies Criticality (H, M, L)

1. Strategic Thinking: Ability to set a clear product vision and strategy-M
2. Market Understanding: A deep understanding of market trends, customer needs, and competition-M
3. Communication: Strong communication skills for conveying the product vision and goals-H
4. Decision-Making: The capability to make informed decisions based on data and insights-L
5. Stakeholder Management: Managing relationships with various stakeholders effectively-L
6. Technical Skills or Domain Knowledge-M

Mandatory Criteria if any with no exceptions to hire

1. Deep domain knowledge within the product area.
2. Exceptional product management experience.
3. Strong strategic thinking and decision-making skills.
4. Ability to mentor and lead junior product managers.
5. Minimum of 2 years experience in product development.