Program Manager – Healthcare Entrepreneurship at Bridge for Billions

We are expanding into Africa with an ambitious initiative and are seeking a Program Manager to lead our first multi-country ecosystem-building project on the continent. As the Ecosystem Program Manager at Bridge for Billions, you will work closely with the Project Director to implement our inaugural Ecosystem Builders project in Africa. This project is designed to create an inclusive entrepreneurship ecosystem by empowering Local Entrepreneurship Support Organizations (LESOs) to run incubation programs across Kenya, Rwanda, Nigeria, and South Africa.

This role demands exceptional project management, leadership, and interpersonal skills. You will engage with strategic partners, ESO leaders, influential stakeholders, and our community of entrepreneurs and mentors, driving the impact of program activities. Success in this role requires a "roll up your sleeves" attitude, an entrepreneurial mindset, and a strong motivation to manage a large-scale regional innovation project to deliver meaningful outcomes for all stakeholders.

ROLES & CONTRIBUTIONS

1. Local Community Engagement and Stakeholder Management (30%)

• Identify and recruit healthcare-focused Entrepreneurial Support Organizations (ESOs) to participate in the program.
• Manage ESO relationships to ensure value delivery and achieve learning goals
• Foster a vibrant community among healthcare ESOs, local healthcare partners, healthcare mentor networks, and global counterparts.
• In collaboration with the program marketing team, develop content for social media, conduct interviews, share program updates, and create internal newsletters.
• Represent and position Bridge for Billions at local entrepreneurship and healthcare events and conferences.
• Manage reporting and engagement with key donors. 

2. Incubation Management and Support (50%)

• Train and support incubation managers from ESOs in effectively running healthcare incubation programs, including training on the Bridge platform and providing scouting support.
• Oversee the selection process for healthcare entrepreneurs and mentors for each program.
• Collaborate with ESOs to plan events, participate in local healthcare innovation events, and host Demo Days showcasing top healthcare entrepreneurs.
• Co-create impact reports with the Program Director, highlighting healthcare outcomes.
• Facilitate checkpoints on different healthcare-related modules within the platform.
• Coordinate the creation of templates for healthcare-specific social media content

3. Knowledge Management and Program Success Tracking (10%)

• Gather insights and lessons learned from the program to share within the company and with clients.
• Monitor entrepreneurs' progress and feedback, providing solutions to any challenges they face.
• ​​Tailor the program to the healthcare sector, including training content and impact indicators

4. Capacity Building (10%)

• Organize and implement sessions, activities, and initiatives to empower ESOs in incubation management and other relevant topics to enhance their capacity in managing and executing incubation programs.

REQUIREMENTS

Hard Skills

• Educational Background: Degree in business, project management, marketing & community building, engineering, or related disciplines.
• Professional Experience: A minimum of 4 years of professional experience in roles such as program management, project management, operations management, and healthcare consulting. Experience in healthcare entrepreneurship or with healthcare startups is highly valued
• African Ecosystem Experience: Significant experience working within the African entrepreneurs ecosystem (health sector a plus) with a deep understanding of the local cultural, economic, and regulatory landscapes in countries like Kenya, Rwanda, Nigeria, and South Africa. Established connections with local healthcare stakeholders, including healthcare providers, NGOs, health-focused ESOs, and community health leaders
• Entrepreneurship Support: Proven experience in developing and implementing initiatives that support entrepreneurs or health startups,

• Tech Proficiency: Proficiency with tech tools such as Notion, Slack, and Google Drive, with a strong aptitude for spreadsheets. An eagerness to learn and quickly adapt to new tools and technologies is essential.

Soft Skills

• Excellent writing and oral communication skills with a friendly, yet professional tone.
• Growth mindset and resilience to overcome challenges.
• Results-focused with a customer-success mindset.
• Problem-solver and self-starter, able to manage expectations from multiple stakeholders and help groups reach agreements.
• Strong organizational and coordination skills.
• Comfortable with networking and interacting with people.

• Extraordinary attention to detail and resourcefulness in problem-solving.

Skills we look for all Bridge team members:

• Purpose alignment: This position is not just “a job” but aligns with your purpose, the impact you want to make in this world, and who you want to become.
• Values Alignment: You embody our 4 team values: Courage, Grit, Empathy, and Gumption.
• You have a start-up mindset — highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude. You’re not afraid to be responsible for the outcomes of your work and work independently when required.
• You take the initiative, you’re results-driven, and you show empathy in all your interactions with team members, entrepreneurs, mentors, and partners.
• You have a powerful emotional intelligence that allows you to quickly understand people’s needs and expectations and develop trust, engagement, and commitment in your relationships.
• Passion for your work and lifelong learning.
• Growth mindset and resilience to overcome challenges, and understanding that systemic change requires hard work.
• Definable experience in problem resolution, and communicating complex ideas in coherent terms to a cross-function group in a rapidly scaling environment

RECRUITMENT PROCESS

1. Apply: Submit your application.
2. Initial Chat: A brief 30-45 minute conversation to discuss your interest and understand the role.
3. Business Case: You'll receive a challenge to complete within a set time frame.
4. Technical Interview: If your challenge is satisfactory, we'll discuss it further and assess your technical skills.
5. Mutual Interview: An open discussion where you can ask us any questions to ensure our company is the right fit for you.
6. References: With your consent, we'll contact two of your references for feedback.
7. Offer: If all goes well, you'll receive a job offer from us.
   
   

OFFER INFORMATION

• Location: Nairobi, Kenya. 
• Compensation: Annual salary ranging from $20,700 - $22,800 USD, depending on experience.
• Health Insurance: Bonus of $60/month added as part of your salary.
• Starting Date: We're eager to start as soon as we find the perfect fit.
• Position type: Full- Time.
• Type of contract: Full time Contractor to Bridge for Billions PBC, our headquarters in the US (paid holidays)​. 
  
  

IMPACT & TEAM

• Our Vision: We're set on reshaping the entrepreneurship landscape to be more just, inclusive, and effective.
• Make a Real Impact: Join us in aiding entrepreneurs worldwide. As a part of our team, you'll be at the heart of a rapidly evolving social enterprise.
• Team Dynamics: We're a passionate, international crew with a shared mission. See what our team members are saying on Glassdoor.
• Company Values: Our four pillars are Gumption, Courage, Grit, and Empathy.
• Referral Incentive: Receive a $200 bonus for successful team referrals ($100 upon hiring and an added $100 after their first 6 months).
  
  

GROWTH & DEVELOPMENT

• Annual Global Retreats: Join us in global company-wide retreats, geared toward alignment and leadership growth, facilitated by external professionals.
• Personal Growth: Take advantage of a dedicated learning budget, tailored for needs like backend bootcamps or leadership training sessions.
• Feedback-Centered Culture: Engage in monthly one-on-ones with your lead and partake in comprehensive quarterly reviews with your peers.
• Skill Sharing: We value cross-training. Team members are urged to share expertise through talks and in-house training.
  
  

WELLBEING & TIME OFF

• Vacation Days: You'll have 23 vacation days, with the option to add more, in addition to chosen local public holidays.
  

FLEXIBILITY & WORK SET-UP

• Flexible Work Options: Enjoy a blend of flexible work hours and the option to work remotely.