Information Technology Intern at Tier Data Limited

Tier Data Limited is a fast growing IT services provider and a member of Centum Group. Established in 2015, we specialize in delivering IT systems integration services to medium-sized businesses facing expansion challenges. Our goal is to be our clients' preferred IT firm in navigating the complex IT landscape. We've successfully deployed over 100 technological innovations, serving more than 10,000 users across 200+ projects in the East African region.

Job Title: Network and ICT Support Intern

Job Type:Internship (6 months)

Location: Nairobi, Kenya

Job Summary

We are seeking a motivated and enthusiastic Network and ICT Support Intern to join our team. This role is designed for fresh graduates looking to kickstart their careers in the IT industry. You will be involved in supporting our ICT infrastructure, assisting with network management, and providing technical support to our clients.

Key Responsibilities

• Provide technical support to end-users, resolving hardware and software-related issues
• Support in monitoring and troubleshooting network performance and connectivity issues
• Assist in the setup, configuration, and maintenance of network devices, including routers, switches, and firewalls
• Assist in maintaining and updating documentation related to network and ICT configurations
• Collaborate with the IT team to ensure the security and integrity of the company's network and data
• Stay updated on the latest trends and technologies in network management and ICT support

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Basic understanding of networking concepts, including TCP/IP, LAN, WAN, and VPN
• Familiarity with operating systems such as Windows, Linux, or macOS
• Excellent problem-solving skills and a keen interest in learning new technologies
• Strong communication skills and ability to work effectively in a team environment
• Certification in CompTIA Network+, CCNA, or related is a plus but not required
• Familiarity with cloud platforms and AI in cloud environments

What We Offer

• A supportive environment where you can learn and grow
• Opportunities to work on a variety of projects across different media
• Competitive salary and benefits package

How to Apply

Interested candidates are invited to submit their resume, cover letter, and portfolio to info@tierdata.co.ke with the subject line 'B2B Content Marketer Application - [Your Name]'.

Tier Data Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.