Operations Graduate Trainee

To provide support in the operations department by assisting in the preparation, coordination, and follow-up of key activities related to clearing, forwarding, invoicing, and logistics. The role aims to develop a well-rounded understanding of operational processes in a clearing and forwarding environment while ensuring efficient service delivery.

KEY DUTIES AND RESPONSIBILITIES:

• Prepare customer invoice breakdowns in Excel and the SAP system, ensuring accuracy and timely submission to the operations manager for confirmation and approval.
• Ensure all invoicing documents are submitted to the C&F accountant for approval of local
• Follow up with the accounts team to ensure invoices are timely shared shared
• Coordinate and send filed documents to the C&F accountant immediately after
• Share weekly updates on shipments loaded out with the operations
• Forward pre-alerts to the finance team bi-monthly, including estimates for required amounts, and ensure timely updates on deposits needed in the KPA system.
• Monitor KPA balances to ensure sufficient funds for container clearance and notify the operations manager of potential challenges at least three days in advance.
• Follow up with transporters for the timely allocation of
• Liaise with shipping lines to ensure prompt issuance of charges, delivery orders, and container guarantee forms while adhering to shipping line procedures.
• Ensure EDIs are sent to KPA and ICD promptly to facilitate shipment mapping and PUO
• Validate guarantee forms with shipping lines, ensuring timely receipt of invoices and processing of payments.
• Coordinate with transporters and subcontractors to ensure empty containers are returned to the shipping line depot before the validation period expires.
• Obtain container interchange reports from transporters, check for damages, and arrange joint surveys with shipping lines if necessary. Notify the operations manager of any damages or delays in returning containers.
• Follow up with shipping lines for container deposit refunds, ensuring proper documentation and adherence to procedures until refunds are received.
• Advise the operations manager and C&F accountant on receipt of container deposit refunds and maintain updated records.

QUALIFICATIONS AND REQUIREMENTS:

• Bachelor’s Degree in Supply Chain/Operations Management/Logistics Management
• KESRA Certification an added
• Strong problem-solving and interpersonal
• Excellent communication skills (oral and written) and reporting
• Ability to multitask and complete tasks
• A team player with a positive attitude, attention to detail, and the ability to work long
• Knowledge of customs legislation, tariffs, import/export documentation, customs clearance, bond management, and customs declaration.