Description
We are looking for a creative and detail-oriented Copywriter to join our Marketing team. In this role, you will be responsible for crafting compelling, customer-first content for CRM campaigns and performance-driven marketing communication. You'll collaborate closely with CRM managers, designers, and performance teams to bring ideas to life and deliver measurable business impact through effective storytelling and conversion-oriented copy.
What you will be doing:
- Write clear, engaging, and persuasive copy for emails, SMS, push notifications, and in-app messages
- Adapt tone, structure, and messaging based on audience segment, channel, and campaign objectives
- Collaborate with CRM and design teams to ideate and execute impactful multi-channel campaigns
- Own the creation and management of the CRM content calendar, ensuring alignment with key marketing moments, business priorities, and customer lifecycle stages
- Proactively pitch and plan content ideas informed by seasonal opportunities, customer insights, and performance trends
- Continuously optimize content through A/B testing, feedback, and data-driven performance reviews
- Ensure consistency in brand voice and messaging across all touchpoints
- Proofread and edit content for clarity, grammar, and emotional resonance
- Stay informed on industry trends, emerging content formats, and customer behavior shifts
What we are looking for:
- Bachelor's degree in communications, journalism, English, marketing, or related field. years of experience in content writing, copywriting, or related field, with a strong portfolio of writing samples across various formats and platforms
- Proven experience in copywriting, preferably in CRM, digital marketing, or e-commerce
- Strong command of language and storytelling, with exceptional grammar and editing skills
- Ability to write across formats from short-form (push/SMS) to long-form (newsletters/blogs)
- Demonstrated ability to create content that drives results (open rates, CTR, conversions)
- Comfortable working in fast-paced, data-driven environments
Skills
Job role insights
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Date posted
June 19, 2025
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Closing date
August 2, 2025
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Hiring location
Nairobi
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Offered salary
Negotiable Price
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Career level
Middle Level
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Qualification
Bachelor Degree
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Experience
2 years
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