Receptionist at Ivory Health Solutions

Ivory Health Solutions is seeking a friendly, organized, and professional Receptionist to serve as the first point of contact for our clients, visitors, and staff. The ideal candidate will have excellent communication skills, a welcoming demeanor, and the ability to multitask in a fast-paced environment. This role is crucial in ensuring smooth front-desk operations and providing outstanding customer service.

Key Responsibilities:

• Greet and assist visitors, clients, and employees in a courteous and professional manner.
• Answer, screen, and direct incoming phone calls promptly and accurately.
• Manage the reception area, ensuring a clean and welcoming environment.
• Schedule and confirm appointments, meetings, and conference room bookings.
• Handle incoming and outgoing mail, packages, and deliveries.
• Maintain security by following sign-in/sign-out procedures for guests.
• Assist with administrative tasks such as filing, data entry, and document preparation.
• Coordinate with other departments to ensure efficient office operations.
• Provide general information about the company and its services.
• Monitor and manage office supplies inventory for the front desk.
• Follow company policies and maintain confidentiality of sensitive information.

Qualifications & Skills:

• High school diploma or equivalent (additional certification in office administration is a plus).
• Proven experience as a receptionist, front desk representative, or similar role.
• Professional appearance and demeanor with strong interpersonal skills.
• Excellent verbal and written communication abilities.
• Proficient in Microsoft Office (Word, Excel, Outlook) and basic office equipment.
• Strong organizational and time-management skills.
• Ability to multitask and work well under pressure.
• Customer service-oriented with a problem-solving attitude.

Preferred Qualifications:

• Experience in a healthcare or corporate office setting.
• Familiarity with phone systems and scheduling software.

Send your Applications to hr@ivoryhealth.co.ke with the title Receptionist