Receptionist/Admin Assistant

Overview:

• The primary purpose of this role is to ensure an exceptional first impression and seamless communication experience for guests, callers, and internal stakeholders. The role involves managing the reception area efficiently, ensuring professionalism, and providing excellent customer service.
• Represent the organization professionally by adhering to branding guidelines in tone and approach when answering and screening calls.
• Serve as the first point of contact for visitors and callers, handling inquiries with professionalism and aligning responses to the company's strategic messaging. Enhance the company's brand image by ensuring a warm, professional, and positive visitor experience.
• Facilitate cross-departmental scheduling by managing calendars and aligning meeting arrangements with organizational priorities.
• Maintain efficiency and accuracy in mail dispatch processes, ensuring time- sensitive documents are prioritized.
• Monitor telecommunication expenses, provide usage insights.
• Collaborate with relevant teams to keep contact databases updated, ensuring strategic networking and streamlined communication.
• Contribute insights and operational support for reception-related process

Qualifications

• A minimum of high school education, Certificate or Diploma in the related field
• At least 2 Years experience relevant experience
• 30 years and above
• Excellent verbal and written communication skills
• Strong ability to interact with a diverse range of people including clients
• Friendly and approachable demeanor while maintaining professionalism.
• Competency in Microsoft Office Suite and office equipment.
• Proven ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Disclaimer Please be aware that we do not require any form of payment from applicants at any stage of the recruitment process. Stay vigilant and avoid any fraudulent activities