Reservations/Administrative Assistant

The Tamarind Group is seeking a detail-oriented and personable Reservations/Administrative Assistant to coordinate the daily activities of the Reservations Department. This role involves close collaboration with restaurant management and front-of-house staff to ensure smooth reservation handling and exceptional guest service. The ideal candidate is organized, communicative, and thrives in a dynamic hospitality environment.

Key Responsibilities:

• Oversee the day-to-day operations of the Reservations Department, ensuring efficiency and accuracy in bookings
• Act as the main point of contact for all reservations-related inquiries
• Liaise with the Restaurant Manager to prepare and maintain detailed checklists for operations
• Coordinate with the Head Waiter to ensure up-to-date and accurate booking information is communicated to the service team
• Prepare and circulate a monthly calendar of events for the restaurant, ensuring all departments are informed
• Ensure availability and proper display of brochures, event flyers, and information packages for guests
• Maintain clear and organized records of bookings, guest preferences, and special requests
• Perform other administrative duties and responsibilities as assigned by management from time to time

Qualifications & Experience:

• A Diploma in Tourism, Hospitality Management, or a related field (a university degree is an added advantage)
• Minimum of 2 years of experience in a reservations or administrative role within a hospitality or service environment
• Proficient in MS Office Suite and reservation systems
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Customer-focused with a professional and courteous demeanor