Security Receptionist – Kisumu

We are seeking a highly motivated and detail-oriented individual to join our team as a Security Receptionist. The ideal candidate will play a crucial role in maintaining a secure and welcoming environment for our organization. The Security Receptionist will be responsible for managing access control, providing excellent customer service, and ensuring the overall safety of our premises, assets and operations.

Duties and responsibilities

• Reporting the arrival of visitors to their hosts
• Ensure the correct issuing of access cards with their respective access points
• Fulfilling telephonic reception duties
• Keeping a well-maintained record of all access cards
• Ensuring that all unreturned cards are investigated and accounted for
• Updating daily visitors’ records
• Ensuring that all visitors understand the purpose of the access card, and coach visitors on the use thereof.
• Ensure that all contractors’ details are recorded in the contractor’s
• Receive & direct all contractors to their relevant areas of operation within the
• Ensure that all contactors are issued with contractor
• Ensure that all contractors produce their original identification to be granted access to
• Ensure that all contractors request forms are duly signed by the host to ensure the contractors are granted access to the premises.
• Ensure that all contractors leave the premises by checking them out on the contractors
• Assist the guarding security company where
• Ensure that all personal and contracted staff use their access card and that the access door remains closed at all times.
• Receive and dispatch all post and parcels to the relevant mail room

Qualifications

• College
• 2 years experience as a Previous experience in a security-related role is preferred
• KCSE certificate with a mean grade of C and
• Knowledge of security procedures and emergency response
• Excellent customer service and interpersonal
• Familiarity with security and surveillance
• Adequate computer skills for managing access control
• Keen observation skills and attention to
• Flexibility to work varied shifts, including nights, weekends, and
• Compliance with any legal requirements for security