Senior Human Resource Officer

Our client is seeking to recruit a competent and experienced Senior Human Resource Officer to lead the human resource function and drive strategic people initiatives across the organization. The ideal candidate will play a key leadership role in building an engaged, compliant, and performance-driven workforce while ensuring that all HR policies, procedures, and practices support the overall organizational goals.

Key Responsibilities:

• Develop and implement comprehensive HR policies and procedures that reflect best practices and comply with Kenyan labor laws.
• Oversee and manage the full-cycle recruitment process, from job description creation to final onboarding.
• Collaborate with department heads to create annual workforce plans and forecast talent needs.
• Establish and manage performance management systems, ensuring timely appraisals and feedback loops.
• Design and execute training and development programs to build organizational capacity.
• Handle complex employee relations issues, disciplinary matters, and grievance resolution.
• Review compensation structures and ensure internal equity and market competitiveness.
• Lead organizational change management, including restructuring, mergers, or role re-alignments.
• Maintain and continuously improve the HR information system (HRIS) for accurate employee data.
• Ensure timely and accurate payroll processing in collaboration with the finance department.
• Monitor and manage employee benefits programs, including medical, pension, and leave entitlements.
• Conduct regular compliance audits to ensure adherence to statutory requirements (e.g.,NSSF, NHIF, PAYE).
• Coordinate internal investigations and ensure fair application of disciplinary procedures.
• Lead initiatives to improve employee engagement, motivation, and retention.

• Ensure effective onboarding, orientation, and probation tracking for new hires.
• Drive the implementation of diversity, equity, and inclusion (DEI) policies and practices.
• Prepare monthly HR reports and analytics for executive leadership decision-making.
• Manage HR budgets and control departmental expenditure against targets.
• Advise management on employment law, HR policy, and best practices.
• Build and maintain strong relationships with unions (if applicable) and ensure peaceful labor relations.
• Serve as a key liaison between the company and external HR service providers and consultants.
• Develop and maintain a succession planning framework for critical roles.
• Monitor trends and developments in HR, recommending new approaches where needed.
• Promote a strong culture of accountability, feedback, and continuous learning across the organization.

Minimum Qualifications and Experience:

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• A Master’s degree in HRM, Organizational Development, or a related field is an added advantage.
• Minimum of 5–10 years of progressive HR experience, with at least 3 years in a senior leadership role.
• Professional HR certification (e.g., CHRP, or IHRM) preferred.
• Thorough knowledge of Kenyan labor laws and employment regulations.
• Strong experience in developing HR strategy aligned with organizational goals.
• Proven ability to manage large teams and complex HR functions.
• Excellent communication, negotiation, and leadership skills.