Key Accounts Manager

We are looking for an experienced and results-driven Key Accounts Manager to join our team. The successful candidate will be responsible for managing and growing relationships with major key accounts, driving sales growth, and expanding our customer portfolio within the FMCG and modern trade sector.

KEY RESPONSIBILITIES

• Manage and develop strong relationships with key accounts.

• Drive monthly, quarterly, and annual sales growth across assigned key accounts.

• Follow up on customer payments, outstanding balances, and adherence to agreed credit terms.

• Identify and pursue new key-account opportunities and expand the company's customer portfolio.

• Secure new product listings, additional SKUs, and increased outlet penetration.

• Monitor account profitability and ensure commercially sustainable customer agreements.

• Perform any other duties as may be assigned by the directors.

REQUIREMENTS

Education:

• Bachelor's Degree in Business Administration, Sales, Commerce, or a related field.

Experience:

• Minimum 5 years of proven experience in Key Account Management, Modern Trade, Business Development, or a similar sales role.

• Demonstrable relationships with major key accounts including leading supermarkets and hypermarkets.

• Experience in FMCG or distribution is highly preferred.

• Ability to lead and manage a team.

Skills:

• Strong negotiation and relationship-building skills.

• Excellent communication and presentation skills.

• Results-oriented with a strong drive to meet targets.

• Strong analytical and problem-solving abilities.

• Proficiency in MS Office and CRM tools.

KEY COMPETENCIES

• Strategic and commercially minded

• Strong leadership and team management skills

• Excellent client relationship management

• Proactive and self-motivated

• Ability to work under pressure and meet deadlines