Warehouse Supervisor – Nairobi

We are seeking a highly organized and experienced Warehouse Controller to lead our FMCG warehouse operations in Nairobi. The ideal candidate will have extensive experience in managing high-volume warehousing and distribution operations and a proven track record in designing and implementing decentralized distribution centers.

This role is key to supporting our retail franchise model, which empowers female entrepreneurs in rural villages through reliable access to essential goods.

Key Responsibilities:

• Oversee all warehouse operations: receiving, storage, inventory control, picking, packing, and dispatching of stocks
• Ensure stock accuracy through regular cycle counts, reconciliations, and physical stock audits
• Design, implement, and manage decentralized distribution centers (DDCs) to improve reach and service levels in rural areas
• Optimize warehouse layout, storage systems, and workflow to ensure operational efficiency
• Ensure the warehouse is always compliant and inspection-ready for government audits and regulatory checks
• Enforce safety, security, and cleanliness standards across all warehouse operations
• Lead, mentor, and manage a team of warehouse staff, ensuring high performance and continuous development
• Collaborate cross-functionally with procurement, sales, franchise support, and logistics teams
• Track and report key warehouse KPIs and identify opportunities for continuous improvement
• Support the logistics and inventory needs of a rapidly growing rural franchise network, primarily led by female entrepreneurs

Key Qualifications & Experience:

• Bachelor’s degree in supply chain management, Logistics, Business Administration, or a related field
• At least 7 years of successful work experience in warehouse management within the FMCG sector of which 3 years should be in warehouse management or supervisory level.
• Demonstrated success in establishing and scaling decentralized distribution networks
• Strong working knowledge of Warehouse Management Systems such as Microsoft Dynamics, SAP, or NetSuite
• Proven ability to handle regulatory compliance and pass government inspections with no findings
• Excellent leadership, organizational, and analytical skills
• Hands-on experience with inventory optimization and space planning
• Strong communication skills both in English and Kiswahili
• Knowledge of the Kenyan or East African retail and logistics context, especially rural last-mile distribution, is highly valued