Description
Are you a results-driven leader with a passion for motivating sales teams and delivering outstanding customer experiences? We are looking for an experienced Telesales Manager to lead our dynamic call center sales team!
Key Skills & Qualifications:
- Lead and manage a team of telesales agents to achieve sales targets. Design and execute telesales strategies that drive business growth.
- Monitor team performance and provide regular coaching, training, and feedback.
- Analyze sales data, identify trends, and implement process improvements.
- Collaborate with marketing and other departments to align campaign efforts.
- Handle escalated customer issues and ensure top-tier service delivery.
Key Competencies
- Proven experience in a telesales or call center leadership role.
- Strong interpersonal, communication, and team-building skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in CRM tools and MS Office Suite.
- Ability to work under pressure and meet ambitious sales targets.
Skills
Job role insights
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Date posted
June 24, 2025
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Closing date
June 24, 2025
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Hiring location
Nairobi
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Offered salary
Negotiable Price
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Career level
Middle Level
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Qualification
Diploma
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