Warehouse Assistant

MAIN PURPOSE OF THE JOB

• Products coming in and out of the branch
• All transfers of products from the Central Warehouse to the Branch with all immediate delivery with all products that need to be sent to repairs
• Operating behind the scene at stores to unpack, inspect and stock merchandise of all kinds

KEY RELATIONSHIPS

• Internally: Warehouse Manager, Branch Manager/Branch Accountant, HR, Finance, Clerks, Sales Executives, Drivers, IT Personnel, Customer Service, Warehouse personnel.
• Externally: Clients, Suppliers
• The job holder reports to:  The Warehouse Manager
• No: of subordinates: Warehouse personnel, drivers

KEY RESULTS AREAS                            

PRINCIPAL ACCOUNTABILITIES

• Records and maintains inventory of all products in the warehouse
• Is responsible for the basic security at the warehouse – product and premises
• Is careful to use the equipment entrusted to him with utmost care and for proper use.
• Maintains a daily log of all duties entrusted to him.
• Recording damage, loss, or surplus of goods and materials stored in the warehouse and reporting the same to the supervising authorities
• Ensure that company policies, health and safety regulations are followed.
• Keeping records of all documentation relating to the dispatch and receipt of goods
• Communicate & Implement change as directed.
• Manage inventory accuracy through monitoring of daily warehouse activities, cycle counts, stock takes and audit of same to verify results.
• Carries out regular stock takes for equipment in their area of operation.
• Should be able to establish, maintain and promote high standards of customer service.
• Ensure supervision of all staff under your direct or indirect control.
• Ensure the daily targets of tasks given are accomplished within the set time.
• Ensure all resources are utilized efficiently.
• Ensure efficient coordination of operations in the warehouse.
• Assist the supervisor in proper planning and coordination of labour force
• Coordinate deliveries with carriers to ensure KPIs are achieved.
• Contributes to team effort by accomplishing related results as needed.
• Assist to operate powered industrial forklift to transport inventory, unload incoming stock and load orders.
• Examine and inspect stock items for wear or defects, reporting any damage to supervisors & also Keep records on the use and/or damage of stock or stock handling equipment.
• Follows standard operating procedures.
• Transact inventory movements using inventory control system.
• Monitors equipment or processes and reports problems to supervisor.
• Keeps area safe, clean and organized.
• Unload items to be stocked in warehouses and or storage yards.
• Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
• Package and stock finished goods items.
• Interface with Customer Service, Technical Service and delivery personnel.
• Assist to carry out the duties for the Warehouse Supervisor in their absence (holiday / off duty)
• Carry out other duties as required by the management

PERSON SPECIFICATIONS

Qualifications, Skills  & Knowledge

The job holder should ideally possess:

• Bachelor in Supply Chain/ Logistics, Business Management
• Proficiency in Microsoft Suite (Word, Excel)
• Good communication and interpersonal skills
• 1-3 years of relevant warehouse experience