Description
MAINTAINING GENERAL OPERATIONS
- Act as the main link between the company and the customer.
- Engage with internal stakeholders wherever necessary (credit control & piracy team)
- Improve our pipeline management, opportunity management and territory management.
RETAINING CUSTOMERS
- Ensure and improve customer satisfaction and loyalty to minimise customer loss.
- Proactively drive resolution of customer issues, including technical and billing issues.
- Upsell and cross - sell to existing customers
GROWING THE BUSINESS
- Actively hunt for business opportunities.
- Gain new customers.
- Win back lost accounts.
Requirements
Being an entry level post, the qualifications are:
• Diploma in Sales or equivalent
• Minimum 1 year in commerce, business administration, sales or related field.
• Professional communication skills, written and verbal.
Skills
Job role insights
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Date posted
July 25, 2024
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Closing date
July 25, 2024
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Hiring location
Nairobi
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Offered salary
Negotiable Price
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Career level
Junior Level
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Qualification
Diploma
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Experience
1 - 2 Years
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