96 jobs for "Customer Service & Support"
To supervise the Customer Service team and ensure efficient, professional and proactive service delivery to all Syokimau ICD customers. The role is responsible for coordinating…
Jumia Kenya is looking for experienced Customer Service Core Agents to provide professional customer support, handle inquiries, and resolve customer issues efficiently.Key ResponsibilitiesHandle customer inquiries…
Jumia Kenya is seeking experienced Customer Service Sales Agents to handle customer inquiries, resolve issues, and support sales through effective customer engagement.Key ResponsibilitiesHandle customer inquiries…
clinicPesa is a leading digital financial services provider committed to empowering individuals and communities through accessible and innovative financial solutions. We are looking for energetic,…
Support the Customer Experience team in delivering a positive patient experience by assisting with patient engagement, feedback collection, service recovery, customer communication, and monitoring patient…
Qualifications:Diploma/degree in Communications, Business, Public Relations, or a related field.3+ years of experience in customer support, call center operations, or quality assurance.Expert knowledge of customer…
Eco Create & Innovate (ECANDI) is a sustainability-driven manufacturing and design company transforming waste into high-quality products and spaces. Through innovative solutions such as EcoTops,…
What You'll Bring:Certificate or Diploma or Degree in Business Administration, Front Office Management, Public Relations, Hospitality or Sales3+ years in customer service, preferably at an…
To offer exceptional customer care services at the Front office to clientsMain Duties and ResponsibilitiesTechnical SkillsCustomer ServiceReceive and welcome clients at the front office and…
We are looking for Customer Service Agents to handle customer inquiries, resolve issues, and promote our products and services. This role involves both helping customers…
Key ResponsibilitiesCustomer ServiceRespond to customer inquiries through phone calls, emails, social media platforms, WhatsApp, and walk-in visits.Provide accurate information on the Company's products and services.Handle…
Are you passionate about helping customers and creating great experiences? We are looking for a proactive and customer-focused Customer Service Representative to join our team.Employment…
Jumia is Africa’s leading e-commerce platform, committed to offering consumers a convenient and reliable shopping experience. We are looking for dynamic, results-driven Customer Service Sales Agents to…
We are looking for a friendly, professional, and energetic Customer Service Executive to join our team in Mombasa. You will be the first point of…
This role is ideal for someone who has worked in:BankingTelecommunicationsDebt collectionCall center environmentsIf you understand service standards, performance targets, and the discipline required in fast-paced…
The Call Centre Operators will serve as the first point of contact for patients, caregivers, and stakeholders by providing accurate information, coordinating appointments and admissions,…
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents, who will be a key…
Jumia is Africa's leading e-commerce platform, connecting millions of consumers with sellers and service providers. We are committed to delivering exceptional customer experiences and driving…
KEY DUTIES & RESPONSIBILITIESReceive and assist patients professionally.Register patients and manage imaging appointments.Explain procedures, preparation, and report timelines.Handle inquiries, billing, payments, and SHA/insurance processes.Coordinate with…
Our client is seeking a proactive and customer-oriented Customer Relations Officer to join their team. The ideal candidate will be responsible for fostering positive relationships…
Our client in Nairobi is seeking a Customer Service Representative to join their team. The ideal candidate will be responsible for providing outstanding customer support…
As our Client Services Specialist, you’ll wear two important hats – client champion and front-office coordinator. You’ll be the friendly voice on the phone and the welcoming…
Link2Care is a social enterprise based in Nairobi, Kenya, committed to advancing maternal healthcare in Kenya. We provide affordable, accessible, and high-quality ultrasound and point-of-care…
We are seeking a proactive and customer-focused SaaS Customer Success Specialist to enhance customer satisfaction, drive product adoption, and ensure long-term retention. In this role, you will…
We are seeking a Customer Care Intern to be the friendly voice and helpful hand for our valued customers. This internship offers a fantastic opportunity to gain…
Are you a persuasive communicator with a knack for closing deals?Join a fast-growing emergency tech company that's revolutionizing safety and response services in Kenya. We're…
The Customer Service Representative (CSR) is responsible for delivering exceptional customer experiences across all City Walk Ltd branches. This role involves managing customer interactions, resolving…
Kwikbet is a trusted sportsbook platform offering a seamless, up-to-date betting experience. We feature major sports leagues and games, delivering exciting betting opportunities and fast,…
Vaal Real Estate is seeking a dedicated and customer-oriented Call Center Representative to join our communication team. The ideal candidate will be the first point…
As a Customer Success Intern, you will work closely with the Customer Success team to ensure our clients receive timely support, accurate information, and a…
The purpose of the role is to build and sustain relationship with SACCOS (Saving and Credit Cooperative Societies). The key responsibility being customer acquisition, retention…
As a Customer Service Supervisor, you will manage a team of Customer Service Representatives in Kenya. Key to the role will be developing and coaching…
We are seeking Customer Service Sales Agents for an exciting 1-month temporary program with the potential for extension. If you have a passion for sales…
The Customer Experience Executive is responsible for managing customer purchases and ensuring smooth transactions on the shop floor and at the checkout counter. This role…
Pam Nail Care Ltd is a leading provider of high-quality nail care services and products, committed to delivering exceptional experiences to our customers. With a…
Job DescriptionTeam LeadershipLead and provide on-the-floor support to customer care representatives and act as the first line of escalation for client support.Hold weekly meetings with…
Are you passionate about delivering exceptional customer experiences and building strong client relationships? Join the team at Luton Hospital and serve as a vital link…
Senga is a Nairobi-based technology-enabled logistics company that is transforming how goods are moved across Africa.Our environmentWe are a young, agile company going after a…
The Customer Care Manager will lead the team to ensure top customer satisfaction. They will handle inquiries, resolve complaints, and enhance service strategies. The role…
Bristol Park Hospital is a leading healthcare institution committed to providing high-quality medical services and exceptional patient care. We pride ourselves on delivering a seamless…
Mtandao Home Fiber is a leading provider of high-speed internet and wireless solutions, dedicated to connecting communities and empowering individuals through cutting-edge technology. We are…
Mtandao Home Fiber is a leading provider of high-speed internet and wireless solutions, dedicated to connecting communities and empowering individuals through cutting-edge technology. We are…
Our client is seeking to hire a Customer service agent. The candidate will interact with customers to answer questions, resolve issues, process orders, and provide…
The Receptionist will be responsible for managing the front desk, greeting visitors, and performing various administrative tasks to support the organization.Key Skills & Qualifications:Education High…
As the Customer Service Agent, you will be tasked to solve and deal with customers' complaints and concerns before and after sales have been done.Key…
Lloyds Capital Limited is seeking a Customer Receptionist / Front Office Administrator to be the first point of contact for clients and visitors. The role…
Lloyds Capital Limited, a leader in providing innovative financial solutions, is seeking a Customer Relationship Manager to strengthen client engagement and drive business growth. The…
Getthrivin is seeking a motivated and customer-focused Customer Service Representative to provide exceptional support to our clients. The ideal candidate will possess strong communication skills,…
HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Institutional Banking Department. We are seeking a talented,…
The Customer Service Executive will be responsible for managing client relationships and ensuring seamless coordination of shipment logistics, invoicing, and documentation. This role requires a…
Ensure smooth communication between clients and the company while facilitating efficient clearing and forwarding processes.Company: Suhara Logistics KenyaLocation: Mombasa- KenyaResponsibilities:Act as the main point of…
Denri Africa is a leading brand dedicated to providing quality, affordable, and stylish products that meet the needs of our customers. As we continue to…
Space and Style Ltd is a Kenyan company that has been in operation since 2002, steadily growing to be at the forefront of supply of…
Dial Afrika is a fast-growing company dedicated to providing exceptional customer service solutions. We are seeking Call Center Agents who are passionate about delivering excellent…
CCA seeks to recruit an Executive Assistant to the CEO who will play a pivotal role in managing projects, events, and administrative tasks to support…
As a Client Experience Advocate, you will play a pivotal role in ensuring our clients enjoy a seamless, personalized, and satisfying journey with our company.…
We are looking for a passionate and motivated Customer Service Intern to join our dynamic team! This internship offers a fantastic opportunity to gain hands-on…
Java House is looking for a motivated and customer-focused Customer Relations Assistant to enhance our customers' experience and maintain our reputation for excellent service. The…
We are seeking a motivated and results-driven Call Center Agent with experience in debt collection to join our team. The successful candidate will be responsible…
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents ,who will be a key…
ADEC Kenya is seeking dedicated and enthusiastic individuals to join our team as Call Center Agents/Customer Service Representatives. In this role, you will work as…
As an Account Manager, you will be the go-to person for a portfolio of valued clients, ensuring their needs are met while building long-term partnerships.…
We are looking for a friendly and professional Customer Service - Receptionist to join our team in Mombasa. The ideal candidate will be the first…
The job holder will be responsible for maintaining a professional, positive manner when talking with customers in-person, over the phone or by email. They may…
Dragonfly is looking for a talented Account Manager with strong experience in digital marketing, ideally within an agency setting. The role requires a proven ability…
Centenary Microenterprise Services Ltd. (CEMES) was established in March 2011 as a microfinance consultancy firm, serving microfinance and SACCO institutions in Kenya. Over time, we…
Embark on an exciting journey as a Customer Service Agent, where your passion for delivering outstanding service will shine in every interaction. In this role,…
To design, implement, maintain and optimize the voice infrastructure and telephony systems that support CCI’s call centre operations. Ensures high-quality voice services, network security, and…
Officers in this role will be responsible for providing exceptional customer service to patients, families, and healthcare providers through efficient handling of inbound and outbound…
Pavago is seeking a passionate and dedicated Customer Support Representative to join our client's team. In this role, you'll be at the forefront of creating…
The purpose of the role is to meet departmental objectives by ensuring compliance of the set processes and procedures.Job Responsibility and AccountabilityJob Card opened and…
Our client, in the manufacturing industry, is seeking to hire a Customer Service Representative who will be responsible for handling all aspects of customer service…
The typical demands of this job, that are outside of the direct control of the post holder, are the following:Ability to work under pressure /…
The company is seeking to recruit 1 competent and qualified CRM Specialist with at least 1 year experience with the following descriptions and specifications.Duties and…
The typical demands of this job, that are outside of the direct control of the post holder, are the following:Ability to work under pressure /…
Shopit is a leading retailer of ICT Products in Kenya committed to becoming the most loved and trusted marketplace by offering superior shopping experience, rapid…
Providing exceptional customer support and service to the Company's clients and visitors. The role holder is the primary point of contact for clients seeking assistance,…
This position plays a critical role in ensuring consumer satisfaction and loyalty. This role is responsible for interacting with consumers on behalf of the Bank…
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere…
Will be responsible for ensuring excellent customer service standards, must be detail-oriented, able to work under pressure and have a strong understanding of customer service…
As a Customer Care Agent, you’ll be the friendly and professional voice of our company. You’ll handle customer inquiries, resolve issues, and ensure that every…
As a Customer Care Agent, you’ll be the friendly and professional voice of our company. You’ll handle customer inquiries, resolve issues, and ensure that every…
We're looking for a Customer Service Agent who'll be at the forefront of our customer service efforts, addressing inquiries, resolving issues, and providing stellar support…
Unifi is a fast-growing financial technology company currently operating in Zambia, South Africa,Uganda and Kenya. Unifi Uganda delivers personal lending products from branch-based channels, utilising…
The Customer Experience Officer will be responsible for enhancing the overall experience of patients and visitors. The successful candidate will oversee and implement digital marketing…
Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via mobile services. We…
We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating…
Success in the staffing industry depends on one thing: placing the right person in the right position. How is this accomplished? By knowing one’s clients…
We are seeking a proactive and results-driven Client Success Analyst to join our dynamic team. This role requires a blend of analytical skills, account management,…
Every day, millions of consumers around the world trust our products to care for themselves and the ones they love. Colgate-Palmolive is a global company…
Experience lightning-fast internet with WaveX ISP! Enjoy seamless streaming, gaming, and browsing with unbeatable reliability and support. Connect with us for a smarter, faster, and…
This is a full-time on-site role for a Customer Success Specialist at Valley Hospital located in Nairobi County, Kenya. The Customer Success Specialist will be…
Our client in the banking industry is looking to recruit BDOs. The BDO will be responsible for marketing the company’s products; compiling and providing the…
Shining Hope for Communities (SHOFCO) is a non-profit organization based in Nairobi, Kenya and New York, NY that combats urban poverty and gender inequity in…