Customer Service Agent at G&M Salon Apparel

We're looking for a Customer Service Agent who'll be at the forefront of our customer service efforts, addressing inquiries, resolving issues, and providing stellar support across various channels. This role demands superb communication skills, empathy, and an unwavering commitment to excellence.

PERKS & BENEFITS:

• Salary- $3-$4USD/hr
• Health and dental insurance
• Paid Time Off!
• Holiday Bonus!
• Recognition and performance incentives
• Work from home!
• We're growing fast, which means more chances of advancement!
  
  

RESPONSIBILITIES:

Address customer inquiries through email, phone, live chat, and/or social media.
Assist our customers with orders, shipping, product information, and returns.
Focus on quality-based responses as the standard day-to-day

REQUIREMENTS:

• Proficiency inEnglishismandatory(both written and verbal)
• 1 yearofCustomer Service experienceis required
• Any experience with Gorgias, Zendesk, and/or Shopify is preferred (not required)
• Excellentproblem-solving skillsandcommunication skills
• Solutions-oriented andflexible
  
  

INTERNET REQUIREMENTS:

• Personally owned PC or laptop with a minimum of 15 Mbps for Upload & Download speed
• A backup internet (10 Mbps) connection is required upon hiring
• HOW TO APPLY ** Use application code: JAZZHR
  
  

Note: Only applications submitted through the provided link will be considered.