Description
This role is ideal for someone who has worked in:
- Banking
- Telecommunications
- Debt collection
- Call center environments
- If you understand service standards, performance targets, and the discipline required in fast-paced operations this opportunity was designed with you in mind.
- Location: Westlands, Nairobi
- Salary: Ksh. 35,000
We are looking for professionals who can:
- Handle inbound and outbound calls with confidence
- Manage customer accounts accurately
- Follow up on outstanding accounts professionally
- Maintain detailed interaction records
- Resolve complaints effectively
- Build strong relationships with high-end international clients
- Meet individual and team KPIs consistently
Skills
Job role insights
-
Date posted
March 5, 2026
-
Closing date
March 5, 2026
-
Hiring location
Nairobi
-
Offered salary
Min: Ksh.35,000/month
-
Career level
Middle Level
Click the button to Apply
0 days left !
Get Similar Job Updates
Join our WhatsApp channel to receive the latest job opportunities.
Interested in this job?
0 days left to apply
To supervise the Customer Service team and ensure efficient, professional and proactive service delivery to all Syokimau ICD customers. The role is responsible for coordinating…
Jumia Kenya is looking for experienced Customer Service Core Agents to provide professional customer support, handle inquiries, and resolve customer issues efficiently.Key ResponsibilitiesHandle customer inquiries…
Jumia Kenya is seeking experienced Customer Service Sales Agents to handle customer inquiries, resolve issues, and support sales through effective customer engagement.Key ResponsibilitiesHandle customer inquiries…
