Warehouse Supervisor

Responsibilities

• Sectional Operations Oversight: Supervise day-to-day operations across receiving, storage or dispatch sections to ensure efficient product flow, cold chain compliance, and accurate handling of pharmaceutical and medical items in line with SOPs and GDP standards.
• Inventory Accuracy and Control: Ensure stock integrity through regular counts, system reconciliations, and effective use of WMS to minimize product expiries, losses, and ensure full traceability of all inventories.
• Quality, Safety, and Regulatory Compliance: Maintain a safe, clean and compliant warehouse environment by enforcing PPB, MOH and WHO GDP guidelines, supporting audits, and driving adherence to SOPs and quality initiatives.
• Team Leadership and Performance Management: Lead and develop a team of warehouse operatives by assigning tasks, monitoring output and cultivating a culture of accountability, efficiency and compliance.
• Coordination and Communication: Collaborate with the Warehouse Manager and cross-functional teams to ensure seamless operations, timely reporting and prompt resolution of operational issues or discrepancies.

Qualifications

• Diploma in Warehouse Management, Logistics, Pharmaceutical Technology, or related field.
• GDP/GSP training and certifications from recognized bodies (e.g., KISM, CILT) will be an advantage.
• Minimum 5 years in warehouse or stores operations, with at least 2 years in the pharmaceutical or healthcare sector in a supervisory/team leader role.
• Proficiency in WMS and ERP systems is essential.
• Experience working with PPB, WHO standards and MOH regulations is required.