Description
QUALIFICATIONS:
- Degree or Diploma in Business Administration, Finance, Marketing, or a related business field.
- At least 4-6 months of experience in a Call Center or Debt Collection role.
- Good computer skills and proficiency in Microsoft Office applications.
- Strong communication, negotiation, and customer service skills.
RESPONSIBILITIES
- Contact customers to collect outstanding debts on behalf of the company.
- Negotiate payment plans with customers.
- Identify customer needs, answer customer questions, and resolve issues.
- Send reminders for upcoming or missed payments through phone calls and text messages.
Skills
Job role insights
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Date posted
August 4, 2026
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Closing date
August 4, 2026
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Hiring location
Nairobi
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Offered salary
Negotiable Price
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Career level
Middle Level
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