Description
Key Qualifications
- Degree/Diploma in Front Office Management
- 5+ years’ Front Office supervisory experience in a large hotel/resort Strong people & customer care skills
- Proficient in Micros/Hotsoft, Excel, Word, Outlook.
Responsibilities
- Supervise daily front office activities (reception, reservations, concierge, cashiering)
- Manage rates, forecasts & yield
- Ensure smooth check-in/out and VIP recognition
- Handle guest complaints
- Train and monitor front office staff performance
Skills
Job role insights
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Date posted
September 14, 2026
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Closing date
September 14, 2026
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Hiring location
Nairobi
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Offered salary
Negotiable Price
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Career level
Middle Level
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Qualification
Diploma
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Experience
5 Years
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