Description
We are looking for a friendly and professional Receptionist to join our team. The ideal candidate will be the first point of contact for our guests and clients, providing excellent customer service and ensuring smooth front desk operations.
Key Responsibilities
Welcome and greet guests and visitors in a warm and professional manner.
Manage incoming calls, emails, and inquiries promptly and efficiently.
Handle check-ins, check-outs, and room reservations.
Maintain a clean and organized reception area.
Assist with administrative tasks such as filing, data entry, and correspondence.
Coordinate with other departments to ensure guest satisfaction.
Requirements
Minimum of 2 years of experience in a receptionist or front desk role.
Must have completed Hospitality or a related course.
Excellent verbal and written communication skills.
Strong customer service orientation and professional presentation.
Proficiency in basic computer applications (MS Office).
Ability to multitask and work under pressure.
Skills
Job role insights
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Date posted
August 21, 2026
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Closing date
August 21, 2026
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Hiring location
Nairobi
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Offered salary
Negotiable Price
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Career level
Middle Level
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Qualification
Certificate
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Experience
2 years
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