Workshop Supervisor

We are looking for an experienced Workshop Supervisor to oversee daily workshop and showroom operations for a commercial joinery and interior fit-out company. The role will focus on production, team supervision, quality, cost control, and timely delivery of customer orders.

Key Responsibilities

Workshop & Production Management

1. Supervise daily workshop operations and production activities.
2. Coordinate workshop staff and site installation teams.
3. Ensure products meet quality, durability, and design standards.
4. Monitor production schedules and ensure timely completion of orders.

Team Leadership

1. Allocate duties and supervise workshop staff.
2. Train employees on machinery use and safety procedures.
3. Manage shifts, attendance, and timekeeping.
4. Encourage continuous improvement and product innovation.

Cost & Inventory Control

1. Monitor workshop budgets and operating costs.
2. Control inventory and minimize material wastage.
3. Assist with quotations, reports, and basic financial calculations.
4. Support the achievement of sales and operational targets.

Customer Service

1. Ensure orders are completed and delivered on time.
2. Respond to customer inquiries and resolve workshop-related issues.
3. Maintain high standards across the showroom and workshop.

Safety & Maintenance

1. Enforce workplace health and safety requirements.
2. Monitor maintenance of machinery, vehicles, and equipment.
3. Promote environmentally responsible and sustainable workshop practices.

Requirements

1. Degree or Diploma in Woodwork, Interior Design, Business Administration, Project Management, or a related field.
2. At least 3 years’ experience in commercial woodwork or factory operations, including supervisory experience.
3. Good English communication skills.
4. Computer skills, including preparation of quotations and reports.
5. Basic budgeting and financial calculation skills.
6. Strong leadership, organization, and problem-solving abilities.
7. Ability to work in a physically demanding factory environment and lift items of up to 50kg.