Office Administrator

Phoenix Capital is a dynamic and fast-growing financial services company offering tailored solutions to meet our clients' diverse needs. We are seeking a proactive and highly organized Office Administrator for our Thika branch to coordinate daily operations and ensure the smooth running of the office.

Key Responsibilities:

• Ensure cleanliness and tidiness of the office premises and workstations at all times.

• Handle the procurement and management of office tea, snacks, and general supplies.

• Maintain an efficient filing system for Service Level Agreements (SLAs) and other official documents.

• Coordinate office activities and ensure compliance with company policies and procedures.

• Answer and manage incoming phone calls and handle correspondence including emails, letters, and packages.

• Track and maintain inventory of office supplies and initiate orders when stock is low.

• Welcome visitors and direct them to the appropriate departments or personnel.

• Conduct daily audits of cars being tracked and provide timely reports in the morning, lunchtime, and evening.

• Handle the renewal and compliance of business and statutory certificates (e.g., KRA, County licenses).

• Support in various administrative tasks and projects as assigned by management.

Qualifications:

• Diploma in Business Administration or a related field.

• Minimum of 2 years’ experience in an administrative or office management role.

• Excellent communication skills, both written and verbal.

• Strong customer service orientation and interpersonal skills.

• High level of organization, attention to detail, and time management.

• Proficiency in MS Office (Word, Excel, Outlook).

• Ability to multitask and work independently in a fast-paced environment.