Tours Sales Manager

Are you passionate about travel and tours? Do you have exceptional sales and management skills? If so, we want YOU to be a part of our dynamic team!

Ziarra is an Online Travel and Tours company, dedicated to offering our clients the most exciting, reliable and affordable travel experiences. We are looking for an enthusiastic and results-driven Sales Account Manager(Tours and Travel) to join our growing team and help us expand our reach.

Key Responsibilities:

• Sales Strategy & Execution: Develop and implement sales strategies to increase bookings, revenue, and customer base. Track sales performance and adjust strategies to meet company goals.
• Customer Relationship Management: Build and maintain strong relationships with suppliers and clients, addressing their concerns and ensuring excellent customer service. Provide support from the initial inquiry through to post-tour feedback.
• Marketing & Promotion: Collaborate with the marketing team to create promotions and campaigns that drive sales. Utilize digital platforms to promote tours and increase brand visibility.

• Team Leadership & Collaboration: Lead, train, and mentor junior sales staff, fostering a positive and high-performing team environment. Work closely with other departments to ensure smooth
• Market Research: Stay up-to-date with the latest travel trends, competitor offerings, and customer needs to adjust the company’s offerings accordingly.
• Sales Presentations: Conduct sales presentations and answer client and service providers’ inquiries regarding tour itineraries, pricing and logistics.
• Feedback: Gathering feedback to improve service delivery.

Requirements:

• Proven experience in sales and tour management within the travel and tourism industry. Preferable three (3) years’ experience.
• A Bachelor’s degree/ Diploma in a Business related field or Tourism; Business Administration, Hospitality or Marketing.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently with strong organizational skills.
• A passion for travel, customer service, and delivering exceptional experiences.
• Knowledge of online booking systems and travel software.
• Experience in marketing and digital tools (social media, email marketing, CRM systems).
• Flexibility to handle multiple tasks, deadlines, and prioritize effectively.

What We Offer:

• Competitive salary & performance bonuses.
• Opportunities for career growth and professional development.
• A vibrant and supportive team.